Tsutomu Fujita M.D. has been the CEO of Sapporo Cardio Vascular Clinic since 2008. His clinic provides the most advanced medical technology in the cardiovascular field. The number of catheter treatment performed in 2016 was 2,314 cases which ranked second in Japan.
I watched the TV program I appeared on. It was wonderfully constructed and edited.
I was surprised by how they edited my interview. They connected my interview scene to the various pictures and videos to make them related. It was the best thing that Mr. Takarabe understood the content well since he had studiously read my book and prepared prior to the interview. I have experienced many interviews, but so far, most of them were superficial. However, I really enjoyed the interview this time and felt great. He was amazing.
Even though mass media is often criticized and called “mass gomi” these days (“gomi” means garbage in Japanese), I fully realized the power of mass media and journalists this time.
As a professional, I have to make more efforts, too.
Making a decision on the spot, no procrastination.
A doctor I know who is a chairperson of the board always replies to my email right away.
I am assuming he is competent.
All emails to me are automatically forwarded to my cellphone and iPhone so that I can realize that I’ve received emails at the time. It helps me not to miss the chance to reply. When I go out, I need to be extra careful.
Punctuality is basic quality to be competent. One time, I had dinner with the doctor. Although I went to the place pretty early, he was already there.
It is also important that responses and rules are simple.
In addition, I often use “Notes” and “Reminders” not to forget appointments.
Being late and forgetting appointments are disqualifying factors to be a great business person.
Since I’m only human, it sometimes happens that I carelessly forget about time and appointments. That is why it is necessary to pay the utmost attention to these points.
We did the final check of Rhythm Center before handing-over.
New ward in Rhythm Center is connected to the existing ward and it is superb.
Catheter Rooms are located on the second floor. The fourth and the fifth rooms connected to the operating room are painted with light pink, and the sixth room is painted with yellow, the same image as the existing catheter rooms（No.1 and2). Long-awaited rooms for doctors on duty are also newly built. These rooms are complete with shower booth and toilet, and look like business hotel rooms. After this, night duty for doctors in ICU and clinic will be more comfortable.
After property handing-over and bring in equipment, Rhythm Center will start working in October,
Facility part is now completed to make our clinic the best and strongest Heart Center.
A patient with TVD came to our clinic lately. Usually, patients with TVD are treated by CABG, but the patient preferred PCI since his friend could have received non-CAGB treatment at the different hospital. We gave him regular treatment and planned to give him the rest of treatment sometime later. The patient told me that the medicine he has been prescribed by another hospital was running out, so we wrote a letter to the hospital. However, the patient came back to our clinic saying the hospital told him they could not give him the same medicine any longer after receiving the letter from us. Of course, we prescribed him the medicine.
Initially, the patient brought us a referral from the hospital so we decided to communicate with letters.
For this reason, I feel very disappointed by what the patient experienced. The hospital immaturely treated the patient like this even though patients are supposed to be treated as first priority. I even feel angry towards the hospital.
I also tell the patients sometimes that I cannot treat you if you don’t listen what I say since I cannot take any responsibility for such patients. This time, the patient was never told so. The hospital should have told so if they cannot treat the patient. The patient was in trouble and visited the hospital because he needed the medicine. What do you think about the hospital refusing the patient with their own reasons?
That is why doctors are often considered immature. We must think with patient’s mind. We must be the hospital which is able to remind or warn our doctors when they treat patients like this story. I’ve learned a lot.